Privacy Policy

Effective Date: October 24, 2025

At EarthAire, LLC, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Service address
  • Details related to your HVAC needs or service requests

Non-Personal Information

  • Browser type and version
  • IP address
  • Pages visited and time spent on our website
  • Referral source

We collect this information when you:

  • Fill out a contact or service request form
  • Call, email, or message us directly
  • Schedule or inquire about services
  • Interact with our website

2. How We Use Your Information

We use the information we collect to:

  • Respond to service requests and inquiries
  • Schedule appointments and deliver services
  • Provide estimates and follow up on jobs
  • Improve our website and customer experience
  • Send occasional updates, promotions, or reminders (with your consent)

We do not sell or rent your personal information to third parties.

3. How We Protect Your Information

EarthAire, LLC takes reasonable steps to protect your data from unauthorized access, use, or disclosure. This includes secure server access, limited employee access to customer data, and standard data protection measures.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

4. Sharing Information with Third Parties

We may share your information with trusted third-party providers who assist in delivering our services (e.g., scheduling software, email services, or payment processors), but only to the extent necessary to support service delivery. All such providers are required to keep your information confidential.

We may also disclose personal information when required by law or to protect our rights, property, or safety.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and collect non-personal data. You may choose to disable cookies through your browser settings, though this may affect functionality.

6. Your Choices and Rights

You can:

  • Request a copy of the personal information we hold about you
  • Ask us to correct, update, or delete your information
  • Opt out of receiving marketing communications at any time

To make a request, please contact us using the information below.

7. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. Continued use of our website or services after such changes indicates your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

EarthAire, LLC
office@earthaire.com
(701)510-6050